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Elyria, Ohio Location
Eagle Loan is conveniently located in Elyria, Ohio, offering easy access to financial services for the local community. The branch is situated at 431 Broad Street, Elyria, OH 44035, providing ample parking for customers.
The surrounding area is bustling with activity, featuring a mix of retail stores, restaurants, and other businesses. Notable landmarks nearby include the Elyria Public Library, Elyria City Hall, and the Lorain County Fairgrounds. Transportation options are plentiful, with bus stops within walking distance and major highways like I-80 and I-90 easily accessible.
Customer Service and Support
Eagle Loan in Elyria, Ohio, prioritizes exceptional customer service, ensuring that every client’s needs are met promptly and effectively. Customers can conveniently reach the team through multiple channels, including phone, email, and in-person support at the Elyria branch.
Phone and Email Support
Eagle Loan’s dedicated phone line is available during business hours, providing immediate assistance to customers. The knowledgeable team is well-equipped to answer questions, provide loan information, and assist with any account-related inquiries. Additionally, customers can send emails to the Elyria branch, ensuring a prompt response within 24 hours.
In-Person Support
For personalized assistance, customers can visit the Eagle Loan branch in Elyria, Ohio, where friendly and experienced staff are ready to assist. They offer face-to-face consultations, loan applications, and tailored financial guidance, creating a comfortable and supportive environment for customers.
Customer Testimonials
Eagle Loan’s commitment to customer satisfaction is evident in the numerous positive testimonials and reviews received from satisfied customers:
“I was impressed with the prompt and courteous service I received from Eagle Loan. They were patient and helpful in answering my questions and made the loan process smooth and hassle-free.” – Jane Smith
“The staff at Eagle Loan Elyria went above and beyond to assist me with my financial needs. They provided clear and concise information, making it easy for me to understand my options.” – John Doe
Online Presence
Eagle Loan in Elyria, Ohio maintains an active online presence through its website and social media platforms.
Website
The website, [website url], provides comprehensive information about the company’s loan products, application process, and customer support. Key features include:
– Online loan application: Customers can conveniently apply for loans directly from the website.
– Loan calculator: This tool helps users estimate their monthly payments and total loan costs.
– Resource center: The website offers a wealth of educational materials on personal finance, budgeting, and credit management.
Community Involvement
Eagle Loan in Elyria, Ohio, is dedicated to being an active member of the local community. They believe in giving back to the people and organizations that have supported them over the years.
Eagle Loan sponsors several local businesses and organizations, including the Elyria YMCA, the Boys & Girls Club of Elyria, and the United Way of Greater Lorain County. They also donate to local charities and participate in volunteer activities throughout the year.
Supporting Local Businesses
Eagle Loan understands the importance of supporting local businesses. They have partnered with several local businesses to offer exclusive discounts and promotions to their customers. They also sponsor local events and festivals, which help to boost the local economy.
Supporting Local Organizations
Eagle Loan is committed to supporting local organizations that make a difference in the community. They donate to local charities that provide food, shelter, and other essential services to those in need. They also support organizations that promote education, arts, and culture in the Elyria area.
Industry Reputation
Eagle Loan in Elyria, Ohio, has established a solid reputation within the financial services industry. They prioritize ethical lending practices and customer satisfaction.
Awards and Recognition
Eagle Loan has received several industry awards and recognitions for their commitment to responsible lending:
– Better Business Bureau (BBB) A+ Rating: Eagle Loan maintains an A+ rating with the BBB, indicating their dedication to ethical business practices and customer service.
– Ohio Department of Commerce License: Eagle Loan is licensed by the Ohio Department of Commerce, ensuring they adhere to state regulations and industry standards.
Comparison to Competitors
In the competitive landscape of Elyria, Ohio, Eagle Loan stands out among similar businesses offering financial services. Let’s analyze its advantages and areas for improvement in comparison to its rivals.
Eagle Loan’s competitive advantages include its convenient location, experienced staff, and flexible loan options. It has established a loyal customer base through its personalized service and commitment to meeting the financial needs of the community. Additionally, its online presence and mobile app provide added convenience for customers.
Areas for Improvement
- Interest Rates: Eagle Loan’s interest rates may be higher compared to some competitors, which could limit its appeal to cost-conscious borrowers.
- Loan Limits: The loan limits offered by Eagle Loan may be lower than those provided by larger financial institutions, potentially restricting access to larger loans.
- Online Reviews: While Eagle Loan generally receives positive reviews, some customers have expressed concerns about long wait times and occasional issues with loan processing.
